Training 1 - Basic Interpersonal Communications

Target Clients:

• Fresh graduates

• Junior executives

• Frontline staff

• Tourism & hospitality frontline personnel (e.g. tour guides, hotel staff, customer service officers)

A practical introductory programme that equips participants with essential workplace communication skills, including clear verbal expression, basic professional writing, active listening, and professional etiquette for day-to-day interactions, especially in customer-facing environments.

Outcome:
Participants communicate more confidently, clearly, and professionally in routine work and service situations.