From Policy to Practice

Building skills and strengthening knowledge through life-long learning

Our Services

Training 1 - Basic Interpersonal Communications

Target Clients:

Fresh graduates
Junior executives
Frontline staff
Tourism & hospitality frontline personnel (e.g. tour guides, hotel staff, customer service officers)

A practical introductory programme that equips participants with essential workplace communication skills, including clear verbal expression, basic professional writing, active listening, and professional etiquette for day-to-day interactions, especially in customer-facing environments.

Outcome:
Participants communicate more confidently, clearly, and professionally in routine work and service situations.

Training 2 - Professional Communications

Target Clients:

Executives
Managers
Professionals
Supervisors and managers in tourism, hospitality, and service industries

A structured programme designed to enhance professional and strategic communication skills. The training focuses on formal writing, presentations, stakeholder engagement, and leadership communication in organisational and service-oriented settings.

Outcome:
Participants communicate with clarity, credibility, and influence across professional and stakeholder-facing environments.

Training 3 - Communications for SMEs

Target Clients:

SME owners
Entrepreneurs
SME teams
Tourism-related SMEs (e.g. homestay operators, tour companies, local tourism businesses)

A business-oriented programme tailored for small and medium enterprises, with a strong focus on tourism and service-based businesses. The training covers brand messaging, customer communication, team coordination, and effective business correspondence.

Outcome:
Businesses communicate their value clearly, strengthen customer relationships, and operate more professionally in competitive markets.

About Praxis

WHO WE ARE

Praxis Training & Advisory is a Malaysia-based capacity-building training establishment supporting the Malaysia MADANI agenda and the United Nations Sustainable Development Goals (UNSDG). We aim to work holistically; with ministries, statutory bodies, universities, GLCs and international partners, to ensure that our stakeholders do not remain merely data and documents on shelves, but become real improvements in people’s lives.

OUR COMMITMENT

Our commitment is to empower individuals with high-quality learning experiences that foster personal and professional growth. With a focus on excellence and accessibility, we provide a diverse range of trainings designed to meet the evolving needs of our community.

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